How can I block my account/card with my number or a third party number

Oluwabunmi Ogunyemi
Oluwabunmi Ogunyemi
  • Updated

How to block your account via USSD using your registered phone number or a third party phone number.

 

How to Block Your Account via USSD using a third party phone number

Step 1: Dial *5573*911# on your phone

Step 2: Choose the "block account option", then select "stop debit transactions"

Step 3: Input the phone number or account number linked to the account you want to block.

Step 4: Confirm with Your PIN

Step 5: You’ll see this confirmation message:

 “Your Moniepoint account(s) have been successfully blocked.”

 

How to Block Your Card via USSD using a third party phone number
Step 1: Dial *5573*911# on your phone and select Card Menu.

Step 2: Choose the "Block card" option, then select "Block all cards."

Step 3: Input the phone number or account number linked to the card(s) you want to block.

Step 4: Confirm with Your PIN

Step 5: You’ll see this confirmation message:

 “Your Moniepoint card(s) have been successfully blocked.”

Do not hesitate to contact us if you have any further questions or require additional information.

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